About the Founder | Lauren

Lauren’s love affair with travel began early, sparked by her first family holiday to France at the age of ten. Immersed in a world of new flavours, cultures, and unforgettable moments — from seaside sunsets and late-night family dinners to the simple joy of discovering somewhere entirely new — travel quickly became more than a holiday. It became a lifelong passion.

Inspired by the people behind the scenes who brought those experiences to life, Lauren knew from a young age that her future belonged in travel. At just eighteen, she set off for Portugal, launching her career in the heart of the Algarve’s vibrant resort scene — the first chapter in a global journey that would shape her expertise and philosophy.

Over the years, Lauren has lived and worked across multiple countries, building an extensive career spanning airline cabin crew, international tour hosting, specialist group wholesaling, and destination-focused travel planning. This hands-on experience across every layer of the industry has given her a rare depth of knowledge and an unwavering commitment to service.

Now based in Australia, Lauren is the founder and driving force behind The Departure Lounge Travel and Cruise — a boutique agency built on the belief that travel should feel seamless, personal, and truly special. Known for her attention to detail, warm approach, and carefully curated itineraries, Lauren specialises in creating journeys that balance luxury with meaning.

Still travelling as often as possible, Lauren loves sharing the world with her children, passing on the same sense of wonder that first inspired her. For her, travel is not just about where you go — it’s about how it makes you feel, the memories you create, and the stories you carry with you long after you return.